Delivery and Shipping
FAQs regarding Delivery and Shipping
Express Delivery: Singapore
- Estimated Time: 2-3 working days (Date and Time Slot selection available during check-out)
- Cost: $8 (FREE for orders above $50!)
- Cash on Delivery is available for Express Delivery
- You can select the exact day and timing, down to the exact hour (1 hour intervals) for our courier to deliver your order.
- We will send a reminder through Facebook (Please say Hi to us on our Facebook Page first, our Page Admin can only message you after you reach out to us... Facebook psst!)
SingPost SmartPac: Singapore
- Estimated Time: 3-5 working days
- Cost: $3.20
- SingPost SmartPac is friendly on our pockets, and comes with a tracking code.
- You may select the day you wish to have it delivered to you by during the checkout process (Exact delivery time is affected by SingPost's processing, thus we can only provide an estimate.)
- We aim to ship our all orders within 1 working day itself
- Cash on Delivery is not available for SingPost SmartPac shipping option
- Estimated time of collection: 2-3 working days (Date and Time Slot selection available during check-out)
- Cost: FREE
- Cash on Delivery is available for Self-Collection
- To self-collect your order, simply select "Self Collect" as your delivery option and you can select the exact date and timing you wish to collect from us.
- You may head down to 279 Balestier Road #02-01, Balestier Point Singapore 329727 for self-collection after selecting your collection date and time
- For any queries regarding Self-Collection, message us through Facebook (Please say Hi to us on our Facebook Page first, our Page Admin can only message you after you reach out to us... Facebook again... psst!). You may also email us at email@example.com
We aim to deliver to as many places as possible, but due to restrictions and limitations (placed by certain institutions and organisations), we are unable to deliver to all locations the requires security clearance etc.
We strongly encourage you to set your shipping address to a location where our drivers can deliver to, such as your home address.
We will contact you via Facebook or Email if such a situation arises. If your order has not arrived after 14 days (excluding Pre-Order Products), please message us on Facebook or email as at firstname.lastname@example.org